If for any reason you need to return your purchase, we accept returns for exchanges or store credit within 14 days of receipt, subject to the conditions below.

Items must be unworn, unwashed, and unaltered.

If you’ve used a discount code at checkout, your purchase is still considered a full-price item in relation to our returns policy.

Australian Exchanges

For full-price items, we offer free return shipping on your first exchange per order, plus free shipping for the replacement item. Additional exchanges for the same order are allowed, but return shipping will be at the customer’s expense.

For sale items, customers are responsible for return shipping costs, but we provide free shipping for the replacement item.

Items marked 'final sale' are not returnable. A size exchange may be offered, subject to availability. For final sale items, customers are responsible for both return and replacement shipping costs.

International Exchanges

We provide free shipping for full-price replacement items, but return shipping costs are the customer’s responsibility.

For sale and final sale items, international customers are responsible for both return and replacement shipping costs.

For more information, please visit our Customer Care page.

Questions? Please email hello@olgajoan.co or call/text 0434 104 203.

Order Number *

First Name *

Last Name *

Email *

Why are you returning this item? *

Exchange or Store Credit? *

Additional Comments

Attachments

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Return Submitted Successfully

Thank you for submitting your return request. We’ve received your details and will get back to you within 2 business days with further instructions on how to proceed.

If you have any questions, feel free to contact us at hello@olgajoan.co.

Return Submitted Successfully

Thank you for submitting your return request. We’ve received your details and will get back to you within 2 business days with further instructions on how to proceed.

Country/region

Straight Trouser Ciocco

Straight Trouser Ciocco

Straight Trouser Nera

Straight Trouser Nera

size guide